About John

John Szrejter is a Senior UX Research Leader and Strategist with more than a decade of experience transforming research practices and driving user-centered strategy across complex, high-stakes ecosystems. His work spans enterprise, B2B, and consumer environments, including roles at DAT Freight & Analytics, JPMorgan Chase, Meta, and Google.

He specializes in scaling research operations, building research capability in the teams around him, and delivering insights that directly shape product and business outcomes. Across DAT, JPMorgan Chase, and Triumph he has grown researchers and analysts into senior practitioners, including two who went on to succeed him directly.

John brings a behavioral science background, a systems-thinking mindset, and a focus on making technology more intuitive, trustworthy, and useful. He works at the intersection of research, strategy, and organizational change.